We live our values, we walk our talk, and we guarantee our work.
TBA's passion for its values supports its uncompromising leadership in client service, professionalism, product and service value and responsible business ethics.
Focusing on the client as our most important commitment
Application of TBA knowledge to unique client needs
Managing client relationships
Identifying opportunities for innovation and challenging our assumptions
Implementing innovation for the most cost effective solutions
Defining quality through the highest performance standards
Creating quality performance through measured results
Identifying opportunities for teamwork always complementing client resources
Facilitating teamwork, searching for ways to improve synergy internally and externally
Developing competence through continuous improvement
Demonstrating competence, applying six sigma principles to all of our service deliveries
Commitment to Integrity, valuing our client's trust as our greatest asset
Maintaining a perspective, acknowledging obstacles and searching for best outcomes
Making "high integrity" recommendations; we aim at exceeding client expectations
TBA is your first provider of instructional systems, and perhaps one of the first human resources consultants, to "live its values" by guaranteeing its work. For more about our unconditional guarantee of total client satisfaction, order our Service Guarantee Brochure.